Caption: Cover photo of customer service employee who is blind.

In This Issue

Editor's Page

How to Choose the Right Instructor

Strategies on how to find a trainer with the personality, experience, and skills that meet your needs—Cathy Anne Murtha

Taxing Both Income and Patience: Reviews of TaxACT and TurboTax

Find out how accessible the two major tax-preparation software programs are for people who are blind or visually impaired—Lynn Zelvin

Keep the Customers Satisfied

Three customer service employees who are blind talk about the assistive technology they use on the job—Deborah Kendrick

Accessibility Features of the Sanyo 4700 Cellular Phone

—Debbie Cook

A First Look at Windows XP

An overview of the new features of Windows XP and how to take advantage of them with assistive technology—Joseph J. Lazzaro

Portable Video Magnifiers in Museums

Product Evaluations of Betacom's VisAble Video Telescope, Enhanced Vision System's Jordy, and Clarity Solution's MobileMate—Mark Uslan and Ike Presley

AccessWorld News

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