NY Times Helps Publicize Accessibility Issues

Posted by Carl Augusto on 8/6/2007 5:23:05 PM

From Paul Schroeder, VP, Programs & Policy Group

It seems that AFB and our 11 complaint-filers are not the only ones frustrated with inaccessible cell phones. A great story ran in Saturday's NY Times that points out how technology gadgets—like cell phones—are poorly designed for many people who cannot easily view a small screen with tiny print and poor color contrast. And there is a mention of the 11 consumer complaints AFB helped file with the FCC. But, the most important message of the article is about the challenges that confront baby boomers in adapting as vision declines (even modestly), stressing how everyday activities like reading the paper and using a computer become that much more challenging. This is an issue well-known to AFB and one that we addressed in a few different ways. This past year we created AFB Senior Site, a resource that contains a wealth of information about how to continue living an independent and productive life when experiencing vision loss. We also launched its physical counterpart, the AFB Center on Vision Loss in Dallas, Texas. This office is dedicated to AFB's low vision work and features a fully accessible, decorated model apartment so visitors can learn the simple solutions that help people experiencing vision loss continue living in their homes and caring for themselves and their families. Also, AFB TECH conducted extensive testing on home appliances, office equipment, and small-screen gadgets to see how user friendly they are for people with vision loss. You can read about the results in AFB's online technology magazine, AccessWorld®, and check upcoming issues for more information about AFB TECH 's product evaluations. We applaud the NY Times for calling attention to the challenges that affect the aging population and hope other media outlets help publicize both the challenges and the steps that can be taken to overcome them.

Re: NY Times Helps Publicize Accessibility Issues
Posted by Ardis [http://www.ardisbazyn.com] on 8/7/2007 2:02:28 PM

I was one of the persons who filed a complaint with the FCC. I have used a Sprint cell phone since 1999. Even though I've upgraded phones three times, I've never been able to find staff at Sprint stores with any information on accessible phones. I have no problem with their service and enjoy a national service contract. I would like to be able to tell when my battery is depleting before it goes entirely. I would also like to know how to use the menu myself. I'm hoping that my complaint will make a difference.

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