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AFBAmerican Foundation®
for the Blind

Expanding possibilities for people with vision loss

Arkansas Department of Human Services: Division of Services for the Blind - AFB Directory Profile

General Information

Arkansas Department of Human Services: Division of Services for the Blind
700 Main Street, Slot 101
P.O. Box 3237
Little Rock, AR 72203-3237
(501) 682-5463 (Local)
(501) 682-0330 (Fax)
(800) 960-9270 (Toll-Free)
(501) 682-0093 (TDD/TTY)

Brief Description

Hours of operation: Mon.-Fri. 8:00 AM-4:30 PM.
Clients served on average per year: 2,100
Number of staff: 67 full-time and 4 extra help employees. Uses volunteers.
Staff description: 13 vocational rehabilitation counselor positions and 11 rehabilitation teacher positions,along with rehabilitation assistants, administrative support staff, vending facility staff, rehabilitation technicians and a certified braillist.
Geographic area served: Statewide
Publications: A Guide To Assisting A Blind Person (PUB-296); DSB Agency Brochure (PUB-386)


123 West 18th Street
El Dorado, AR 71730-4669

100 Weaver Avenue, S321
Batesville, AR 72501-7314

1600 Browns Lane Access Road
P.O. Box 16840
Jonesboro, AR 72403-9954

4044 Frontage Road
Fayetteville, AR 72703-5182

Garrison Building, Room 224
616 Garrison
Fort Smith, AR 72901

1222 West 6th Street
P.O. Box 5670
Pine Bluff, AR 71611-9912

3809 Airport Plaza
Texarkana, AR 71854-3401

2126 Capps Road
P.O. Box 1096
Harrison, AR 72602-1096

401 South College Blvd., Room 169
West Memphis, AR 72301-1734


Tony Brown, Staff Development Coordinator, (501) 682-0199,
Charlie Cain-Davis, Braillest/Volunteer Coordinator, (501) 682-0198,
Lilian Felicitas, Chief Fiscal Officer, (501) 682-0367,
Christy Lamas, Administrator/Field Services, (501) 682-0326,
Katy Morris, Director/Division of Services for the Blind, (501) 682-0360,
Jim Pearson, Administrator/Business & Technology, (501) 682-0350,
Shawn Smith, Director/Arkansas Information Reading Services, (501) 852-5125,
Larry Wayland, Rehabilitation Program Coordinator/Business & Technology, (501) 603-3504,
Cassondra Williams, Assistant Director/Division of Services for the Blind, (501) 682-0361,

Services Offered

Services for Adults

  • Braille and Reading Instruction
    • Offers braille instruction.
  • Computer Training/Assistive Technology
    • Offers training in the use of assistive devices.
  • Counseling
    • Provides counseling and referral services.
  • Daily Living Skills/Independent Living Skills Training
    • Provides training in personal management, communication, home management, and sensory skills. Offers remedial education in client's home and community. Oversees state independent living program.
  • Employment/Job Training
    • Provides pre-vocational evaluation, career and skill counseling, occupational skill development, vocational training, job retention and job retraining, vocational placement, follow-up service, vending stand training. The Vending Facility Program (VFP) Services are available to eligible blind persons who are interested in and have the necessary skills to manage snack bars throughout the state. VFP locates the sales site, equips and stocks the facility initially, maintains the equipment and provides oversight and record keeping.
  • Information and Referral
    • Refers to programs for seniors.
  • Low Vision Services
    • Provides low vision evaluation and follow-up. Prescribes and supplies low vision devices.
  • Reading Services
    • Arkansas Information Reading Service broadcasts news and information 24 hours a day over the digital channels of Arkansas Educational Television Network (AETN). A digital television is required to receive the signal.In conjunction with AIRS, DSB provides NFB-NEWSLINE┬«. Through the service, consumers who are blind and severely visually impaired can independently access over 300 newspapers and magazines over a standard touch-tone telephone, through the Internet, or by download to a digital talking-book player or mp3-playing device.
  • Recreation Services
    • Offers recreation acitivties for seniors.
  • Support Groups
    • Provides a list of support groups for the visually impaired throughout Arkansas, organized by city.
  • Travel/Orientation and Mobility
    • Provides orientation and mobility training directly and indirectly.

Services for Children

  • Assessment
    • Specialized assessments such as functional vision, learning media, orientation and mobility, and assistive technology assessments.
  • Braille and Reading Instruction
    • Training and provision of resources in alternate methods of reading, such as braille and the use of optical devices to promote literacy.
  • Computer Training/Assistive Technology
    • Training in use of computers and appropriate assistive technology.
  • Counseling
    • Clinical evaluations, counseling, referrals, and support provided by professionals.
  • Daily Living Skills/Independent Living Skills Training
    • Training in adaptive self-care skills, such as grooming and money identification.
  • Employment/Job Training
    • Transition services, career and skill counseling, prevocational evaluation, career preparation training, and vocational placement.
      The Division of Services for the Blind (DSB) and the Arkansas School for the Blind and visually impaired (ASBVI) hosts the summer Jump Start Program. This program is open to blind and severely visually impaired youth ages 16-19 years. Students are assisted in obtaining a part-time summer job and offered the opportunity to participate in recreational and educational enrichment activities
  • Health
    • General medical and related services including eye evaluations and treatment of eye conditions.
  • Information and Referral
    • General information and resources about blindness and visual impairment, including referrals to sources of other information and services.
  • Low Vision Services
    • Vision evaluation and prescription of appropriate optical and nonoptical devices and training in their use. Also includes sales of such devices.
  • Summer/Day Camps and After-school Programs
    • The agency accepts 20-22 high school students from around the state into a three-week career development program called Jump Start each summer. Students are placed in part-time jobs in the mornings and are taught job readiness and independent living activities in the afternoons and evenings. Recreational activities are also provided.Job placement is matched to the student's career goal, if applicable.It is a residential program, but students go home on weekends.
  • Travel/Orientation and Mobility
    • Orientation and mobility training is provided as a direct service and a contracted service.

Services for Professionals

  • Professional Training
    • Offers internships and supervised field placements in rehabilitation counseling, orientation and mobility, rehabilitation teaching and social work.
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