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AFBAmerican Foundation®
for the Blind

Expanding possibilities for people with vision loss

Telephone Headset

By using dual channel headphones, call center employees with vision loss may simultaneously listen to both the caller on the telephone and the computer as it speaks what's on the screen. The dual channel headset allows them to listen to the customer in one ear and their computer in the other. Most of these headsets must be used with an amplifier that allows toggling for choosing binaural input or simultaneous listening.

For more information on where to purchase a headset and a headset switcher, visit MaxiAids.

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