Communications & Video Technology Surveys

The Twenty-First Century Communications and Video Accessibility Act (CVAA), the most comprehensive disability and technology policy enacted since the landmark Americans with Disabilities Act, became law in October, 2010. We are asking for your help in determining how well the communications and video industries are doing to meet the expectations of the CVAA. Building on longstanding telecommunications accessibility requirements commonly known as section 255, the CVAA is intended to revolutionize the way in which people who are blind or visually impaired can fully use and enjoy today’s most popular technologies, from mobile phones to tablet computers, from VoIP office telephone equipment to email and electronic messaging, from digital televisions and cable/satellite set top boxes to emergency alerts and TV programming accessibility through video description.

By taking a few minutes to respond to these surveys, you can help us track how effectively these technologies meet your needs. In addition, your responses will help AFB keep policy makers informed about how well the communications and video programming industries are doing to comply with federal law and to offer truly accessible and usable products and services. We may share specific feedback you write with Congress, as well as the Federal Communications Commission (the agency with enforcement responsibilities for much of the subject matter covered by this survey) so that they can hear directly, but anonymously, from consumers across the country.

The more complete that your answers are, the more useful these survey results will be. If you do not have time to respond to all of the surveys right now, respond to the ones that you can and come back as often as you would like to offer additional feedback. While you can take these surveys anonymously, we do invite you to share your contact information with us, particularly if you would welcome the opportunity to speak in greater detail about the challenges you may be facing using today’s communications and video technologies.

Please complete as many surveys as you would like from the following surveys. Note that each survey is independent from the others, and your responses from one survey will not be connected to your responses on another survey. Therefore some introductory questions will be repeated from one survey to the next:
These survey questions are designed to be completed by someone with vision loss or by someone who is assisting a person with vision loss in accessing the website. For all of these surveys, feel free to leave questions blank if you do not know the answers or would prefer not to answer.

• Mobile Phone Survey
• TV, Cable, and Satellite Survey
• Computer, Laptop, and Tablet Survey
• Apps Survey
• Office Phone Survey
• Home Landline Phone Survey