Civil Rights Laws Covering Transportation Vehicles and Services

Mode of Travel	Relevant Civil Rights Law


Air Travel	Air Carrier Access Act
Publicly-Operated Transportation, e.g., buses; subways	Title II of the Americans with Disabilties Act
Paratransit Services	Title II of the Americans with Disabilties Act
Amtrak	Title II of the Americans with Disabilties Act
Commuter Railroads	Title II of the Americans with Disabilties Act
Over-the-Road Buses, e.g., Greyhound; Peter Pan; Trailways	Title III of the Americans with Disabilties Act
Privately-Operated Vehicles, e.g., hotel shuttles; tour buses; cruise ships	Title III of the Americans with Disabilties Act
Taxicabs, Livery Services	Title III of the Americans with Disabilties Act

Complaints Alleging Discriminatory Treatment Against Disabled Travelers Under The Air Carrier Access Act
http://airconsumer.ost.dot.gov/ACAAcomplaint.htm

Title II of the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973
Discrimination Complaint Form
www.ada.gov/t2cmpfrm.htm

How to File a Title III Complaint
www.ada.gov/t3compfm.htm

Prepared September 2008