Technology and Computers: Web Usability Studies

This document is archived as it is no longer timely and may be only of historical value.

For information on current issues see the Public Policy and Policy Research section.

The Policy Research & Program Evaluation (PRPE) department has conducted several usability studies of web sites, some for internal usage and some as external contracts. A sample study evaluated the Medicare web site in 2001.

AFB Consulting, the consulting arm of the American Foundation for the Blind, also conducts web site evaluations, as well as advising companies on Section 508 compliance.

Resources

Alertbox—Accessible Design for Users With Disabilities
www.useit.com/alertbox/9610.html

Usability Professional Association
www.upassoc.org