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AFBAmerican Foundation®
for the Blind

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Filling the online forms in: is it a challenge for the visually impaired?

I have the friend. She is visually impaired since birth. Recently I was talking to her and she complained that filling online forms in (like air tickets, hotels, on-line shops, etc) is a great challenge to her as screen readers often could not recognize the field name correctly.

Does anybody know what software can she use and how is your user experience (in terms of field name recognition) with it?

Thanks in advance!


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Re: Filling the online forms in: is it a challenge for the visually impaired?



Dear jadwiga, thanks for the explanations and advises.
As I understand major problem is in poor web site design and in noncompliance to accesibility standards.
How do you think, whether the popular web sites like booking.com or airbnb.com or expedia.com are user friendly to visual impaired visitors or not? Do visual impaired people experience any difficulties in booking the air tickets or hotels there?


Re: Filling the online forms in: is it a challenge for the visually impaired?



Dear jadwiga, thanks for the explanations and advises.
As I understand major problem is in poor web site design and in noncompliance to accesibility standards.
How do you think, whether the popular web sites like booking.com or airbnb.com or expedia.com are user friendly to visual impaired visitors or not? Do visual impaired people experience any difficulties in booking the air tickets or hotels there?


Yes, but it's becoming a problem if you can't use propper tags in the formsRe: Filling the online forms in: is it a challenge for the visually impaired?



Yes.


Filling the online forms in: is it a challenge for the visually impaired?



First of all, a form works best when the web page designers use correct design techniques and observe accessibility standards. For more specifics on accessibility standards, see www.w3.org/wai which includes information on how to code forms. Unfortunately, a lot of folks do not use web design which promotes accessibility. In such cases, blind people can sometimes get the forms to work well by being creative. For example, sometimes blind folks need to use a variety of tools when filling out forms. For instance, some forms come across better using FireFox than they do using Internet Explorer. Some are easier to fill out under Apple IOS than under Windows. Sometimes one screen reader works better than another. Fortunately, there is a free screen reader called NVDA which people can use along with any paid screen reader they may have.
The above advice may help in some cases. But poor web page design is really the key difficulty here.


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