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AFBAmerican Foundation®
for the Blind

Expanding possibilities for people with vision loss

PLEASE READ THIS BEFORE PURCHASING ANY HUMAN WARE PRODUCTS

i moments ago spoke with a tech support agent. i explained that the blackberry for which i purchased the oratio screen reader had become defective and needed replaced. i asked why the screen reader would not work in the replacement phone after being told that this product will serialize to one phone i was asked what i replaced the old phone with i said "the exact phone i had a curve 9300" the agent imediatly fell into broken-record mode, saying only that " the only phone we sell and support the 8520, "though i tried twice to ask why i was able to get oratio to work on my previous 9300. clearly, you people are alot better at sending out surveys than manners, and i resind my statement that i would recommend humanware to my other blind friends. as a result of these interactions with human ware, i maybe forced to abandon my attempt to own a black berry all together, and down grade back to my pervious smart phone, what a waste of 450 bucks.

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Re:PLEASE READ THIS BEFORE PURCHASING ANY HUMAN WARE PRODUCTS



I think they should give you two thirds of your money back and say goodbye. Buying an add-on to something as ephemeral as a phone is risky to start with and a contract should cover this kind of problem is called for.
===gm===.


Re:PLEASE READ THIS BEFORE PURCHASING ANY HUMAN WARE PRODUCTS



Damn, that's a lot of money! It sounds like you got screwed over big time.


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